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We understand the importance of being discreet while getting your order at your convenience. Dame end-to-end delivery solution means that we are looking after you every step of the way.
At Dame, we believe that your health is your choice.
Your order with Dame is always delivered by hand directly to you. Packaging will be an unmarked black envelope, bearing only your name, address and our sender’s address.
We make your privacy our utmost priority. All Dame consultations, services and products are in-house by Cloud Clinic. Your data will not be shared to any third-party operator, without your consent. This ensures that your data is always protected.
Our team works tirelessly round the clock to cater to your needs.
Our medical team is available for out-of-office hour consultations. In the event you require your prescriptions urgently, we do offer late-night express delivery within 4-6 hours*. For more information, see our delivery schedule below.
*Subjected to consultation and/or doctor’s approval.
Dame offers free delivery which ensures that you will receive your products within 3 working days.
We also offer additional delivery options:
For urgent request, contact our support team.
Orders are only processed after medical approval. Orders made before 2pm on Mondays to Fridays, and before 12nooon on Saturday will be delivered according to the shipping request. There are no deliveries on Sundays and PH.
All first time orders are required to do a video consultation as per MOH requirement. First time orders will only be process after the consultation.
|Date of approval (examples)||Delivery option||Arrive by|
|1) Monday, before 2pm||Same day||Monday|
|2) Monday, after 2pm||Same day||Tuesday|
|3) Saturday, before 12noon||Same day||Saturday|
|4) Saturday, after 12noon||Same day||Same as (1)|
|Next day||Same as (1)|
|Standard||Same as (1)|
|*For Express delivery, latest consult by 8pm|
If something is bothering you, we want to help. Complete an online visit to get started
$17 online visits
Subscription prescription option
Up to express 4-hour delivery