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Privacy first, respect always
We understand the importance of being discreet while getting your order at your convenience. Dame end-to-end delivery solution means that we are looking after you every step of the way.
Timely treatment
Multiple delivery options
No one needs to know
At Dame, we believe that your health is your choice.
Your order with Dame is always delivered by hand directly to you. Packaging will be an unmarked black envelope, bearing only your name, address and our sender’s address.
Your information is safe
We make your privacy our utmost priority. All Dame consultations, services and products are in-house by Cloud Clinic. Your data will not be shared to any third-party operator, without your consent. This ensures that your data is always protected.
Express delivery till late
Our team works tirelessly round the clock to cater to your needs.
Our medical team is available for out-of-office hour consultations. In the event you require your prescriptions urgently, we do offer late-night express delivery within 4-6 hours*. For more information, see our delivery schedule below.
*Subjected to consultation and/or doctor’s approval.
Personalized Delivery
Dame offers free delivery which ensures that you will receive your products within 3 working days.
We also offer additional delivery options:
- Next day delivery: $15.00
- Same day delivery: $25.00
- Express (4-hour): $75.00 (including urgent consult)
- Self Pick-Up: subjected to delivery schedule
For urgent request, contact our support team.
Delivery Schedule
Orders are only processed after medical approval. Orders made before 2pm on Mondays to Fridays, and before 12nooon on Saturday will be delivered according to the shipping request. There are no deliveries on Sundays and PH.
All first time orders are required to do a video consultation as per MOH requirement. First time orders will only be process after the consultation.
| Date of approval (examples) | Delivery option | Arrive by |
| 1) Monday, before 2pm | Same day | Monday |
| Next day | Tuesday | |
| Standard | Wednesday | |
| 2) Monday, after 2pm | Same day | Tuesday |
| Next day | Wednesday | |
| Standard | Thursday | |
| 3) Saturday, before 12noon | Same day | Saturday |
| Next day | Monday | |
| Standard | Tuesday | |
| 4) Saturday, after 12noon | Same day | Same as (1) |
| Next day | Same as (1) | |
| Standard | Same as (1) | |
| *For Express delivery, latest consult by 8pm |
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Subscription prescription option
Up to express 4-hour delivery