Privacy first, respect always

We understand the importance of being discreet while getting your order at your convenience. Dame end-to-end delivery solution means that we are looking after you every step of the way.

Pocket-sized Packaging

Discreet Parcels

Multiple Delivery Options

No one needs to know

At Dame, we believe that your health is your choice.

Your order with Dame is always delivered by hand directly to you. Packaging will be an unmarked black envelope, bearing only your name, address and our sender’s address.

Your information is safe

We make your privacy our utmost priority. All Dame consultations, services and products are in-house by Cloud Clinic. Your data will not be shared to any third-party operator, without your consent. This ensures that your data is always protected.

Express delivery till late

Our team works tirelessly round the clock to cater to your needs.

Our medical team is available for out-of-office hour consultations. In the event you require your prescriptions urgently, we do offer late-night express delivery within 4-6 hours*. For more information, see our delivery schedule below.

*Subjected to consultation and/or doctor’s approval.

Personalized Delivery

Dame offers free delivery which ensures that you will receive your products within 3 working days.

We also offer additional delivery options:

  • Same day delivery: $25.00
  • Express (4-hour): $75.00 (including urgent consult)
  • Self Pick-Up: subjected to delivery schedule

For urgent request, contact our support team.

Delivery Schedule

Orders are only processed after medical approval. Orders made before 1pm on Mondays to Fridays, and before 12pm on Saturday will be delivered according to the shipping request. There are no deliveries on Sundays and PH.

All first time orders are required to do a video consultation as per MOH requirement. First time orders will only be process after the consultation.

Date of approval (examples)
Delivery
option
Day of
arrival
1. Monday before 4pm Same Day Monday
Standard Wednesday
2. Monday after 4pm Same Day Tuesday
Standard Thursday
3. Saturday before 12noon Same Day Saturday
Standard Tuesday
4. Saturday after 12noon Same Day Monday
Standard Wednesday

Disclaimer: Any order disputes must be reported within 7 days from date of order placed. Read more about our cancellation and refund policies.